Privacy / Legal

ReliantHeart Inc.  SAFE HARBOR PRIVACY POLICY

ReliantHeart has established a comprehensive privacy program designed to assure respect and protection of the data privacy rights of our constituents, including employees, consumers, healthcare professionals, clinical research subjects and investigators, customers and investors in the European Economic Area from whom ReliantHeart receives personal information. ReliantHeart is committed to handling this personal information in accordance with the Safe Harbor privacy principles and the 15 FAQs that make up the Safe Harbor Framework.

ReliantHeart complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. ReliantHeart has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

ReliantHeart’s Safe Harbor certification with the U.S. Department of Commerce can be found at http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce website at http://export.gov/safeharbor/.

  1. NOTICE
    When ReliantHeart collects personal information, we will provide timely and clear notice that describes what personal information is being collected, how it will be used, and the entities with whom it may be shared.
  2. CHOICE
    ReliantHeart will provide choices to our constituents about the ways personal information is used and shared, and will respect the choices that are made by each individual.
  3. RELEVANCE
    ReliantHeart will collect only personal information that is needed for specific, identified purposes, and will not use it for other purposes without obtaining written, legally binding consent.
  4. RETENTION
    ReliantHeart will keep personal information only as long as it is needed for the purposes for which it was collected, or as permitted by law.
  5. ACCURACY
    ReliantHeart will take appropriate steps to make sure that personal information in our records is accurate.
  6. ACCESS
    ReliantHeart will provide ways for our constituents to access their own personal information, as required by law, so that inaccuracies can be corrected.
  7. SECURITY
    ReliantHeart will take appropriate physical, technical, and organizational measures to protect all personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.
  8. SHARING
    Except as described in this policy, ReliantHeart will not share any personal information with third parties without written, legally binding consent.
  9. INTERNATIONAL TRANSFER
    If personal information is transferred to another country, ReliantHeart will take appropriate measures to protect individual privacy and the personal information that is transferred.
  10. ENFORCEMENT
    ReliantHeart will regularly review how well these privacy commitments are being fulfilled, and will provide an independent way to resolve complaints about our privacy practices.

To access your information, ask questions or learn more about ReliantHeart privacy practices, or to register a complaint, please contact us at:

ReliantHeart Inc. 
Human Resources
8965 Interchange Drive
Houston, Texas 77054

Phone: (713) 838-9210
Fax: (713) 838-9214

For complaints that cannot be resolved between ReliantHeart and the complainant, ReliantHeart has agreed to participate in the dispute resolution procedures of the American Arbitration Association, pursuant to the provisions of the Safe Harbor Principles. For ReliantHeart employees located in the European Union, if efforts to resolve a complaint within the ReliantHeart Human Resources procedures are unsatisfactory, employees may contact the panel of EU data protection authorities established as an independent recourse mechanism under the Safe Harbor Agreement. ReliantHeart will cooperate in the resolution of such inquiries and will comply with the advice given by the panel of EU data protection authorities.

For ReliantHeart employees located in Switzerland, if efforts to resolve a concern within ReliantHeart are unsatisfactory, employees may contact the Swiss Federal Data Protection and Information Commissioner established as an independent recourse mechanism under the Safe Harbor Agreement. ReliantHeart will cooperate in the resolution of such inquiries and will comply with the advice given by the Swiss Federal Data Protection and Information Commissioner.